Frequently Asked Questions

Getting Started

Who is Jobdeck not right for?

Jobdeck works for anyone from one-person-bands to enterprise businesses. It wouldn’t be right for companies looking for a storage space for data,companies looking for a short term, sourcing solution, companies looking for a business development tool.

Does Jobdeck replace my ATS?

In short, it can! If you’re looking for an all singing, all dancing ATS then Jobdeck isn’t for you. We do elements of what an ATS does and we do them well but we won’t give you the deep dive analytics and CRM functionality many ATS systems will. Think of us like an “ATS Lite” or an “ATS Enhancer”.

Why would I use Jobdeck?

Multiple reasons but here are some of the most common: you spend hours sifting through applications, you want to be able to increase your delivery capacity, you want to improve the candidate experience, you want to create warm talent pools of candidates, you want to attract more candidates into the top of your funnel, you want to take more control over the recruitment process, you want to keep everything you do centralised in one place, you want to deliver a better service to clients, you want to win more retainers. the list goes on… Contact us for more information on this.

How easy is Jobdeck to use?

We’ve made Jobdeck as intuitive and simple as possible. We’ve removed clutter and kept the functionality simple yet effective. You’ll never have to manually input candidate data again, and you may even never have to write another job description either! Let Jobdeck do it all for you.

Does Jobdeck integrate with other ATS platforms?

Yes! We integrate with over 40 ATS and HR systems, including big names such as Bullhorn, Greenhouse, and Workday. We can add new candidates from Jobdeck to your ATS, or reverse this and upload legacy candidates to Jobdeck. We also have integration capabilities with job boards such as Indeed and LinkedIn, as well as social media platforms including Instagram and Facebook.

Is it purely for collecting candidates through applications?

No - although this is one of the core ways to bring candidates into the system. Jobdeck allows users to upload CVs in bulk and it will automatically parse and score these candidates without you having to fill in a single box!

How can you guarantee that Jobdeck will bring us results?

Depending on the results you’re looking to achieve, Jobdeck can support you in succeeding with these in different ways. If you’re an agency recruiter, Jobdeck increases your capacity to work on more roles, including roles you may not have taken on before. For talent acquisition professionals, Jobdeck speeds up your attraction of candidates and CV sifting capabilities so you can shorten your time-to-hire.

When will we start seeing value from using Jobdeck?

Depending on your goals for the system, you could start seeing results on day one if you have candidates ready to upload. In most cases, customers who have been using the system for a month or longer will start to see results due to the time it takes to collect applications and start filtering through longlists of candidates.

Is there a free-trial period with Jobdeck?

Absolutely, yes! It’s a case by case basis but we will usually allow a company to trial one role through the system. You’ll get the same support you would if you were a paying customer, and what we find is once you start you definitely won’t want to go back - contact us to test this theory!

Is there a use limit on Jobdeck?

Yes, but this is something you are unlikely to need to worry about. We only put a limit on the number of CVs you can parse, and this is in the hundreds. If this is likely to be an issue for you, we can do this on a case by case basis.

Do all of my team need a Jobdeck licence?

We recommend this but it is totally up to you. Jobdeck works for any and all roles, whether you’re actively headhunting senior roles or recruiting at volume. The system is unique to the user and holds all their candidates and roles details in their account, including comms. So we recommend everyone gets an account but you can decide who you feel fits best and reduce your user count.

How does Jobdeck use AI?

Jobdeck uses AI in several areas of our platform. The main two areas are the media and marketing generated to help you advertise and attract candidates to the top of your funnel. The second is the advanced CV matching algorithm that takes your job criteria and information provided by the candidate to assist you in deciding who to speak with. Our AI also works as an assistant sharing summaries of candidate profiles to help you make better hiring decisions.

How long is a standard contract with Jobdeck?

We work with you to find the best solution for your needs and this includes putting together a bespoke contract that works for you. However, as standard our contracts run for 12 months with regular check-ins to ensure you’re utilising the system to its fullest.

How do we “install” Jobdeck?

Jobdeck is cloud based and runs off your internet browser; there is nothing to install or set-up. We want it to be easy and accessible, so all you need is an internet connection, a laptop or phone, and your log-in details.

What if Jobdeck crashes or we need support?

We advocate a “self-serve” mentality because we know how frustrating it is for customers to be waiting for someone to get back to them. You will, however, have access to one of our dedicated Customer Success team for any immediate questions and our Knowledge Hub has a dedicated section for users which should answer any and all your questions (if something isn’t there, let us know and we’ll update it). If the system crashes, we have a team of in-house developers that will immediately look to resolve the issue. Our servers and system are monitored 24 hours a day so we’ll likely find the crash before you have the chance!

How does Jobdeck adhere to data protection and GDPR guidelines?

At Jobdeck, we prioritise the security of our systems and the protection of our users' data. All data is hosted in the EU on PCI complaint, ISO27001:2013 accredited data centres. We are committed to maintaining the highest levels of information security, ensuring the confidentiality, integrity, and availability of your data.

How long does it take to get me onboarded to Jobdeck?

We can move as quick or as slow as you like but in general we require 3.5-4 hours of your time over 2-3 weeks to ensure you are fully competent and using the system to its fullest. As we say, you can influence this depending on how comfortable you are with technology and how fast you want to get up to speed.

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